Moore Designs Privacy Policy

Effective Date: 1st January, 2026

1. Introduction

At Moore Designs (“Moore”, “we”, “our”, “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or interact with our services.

By accessing our website or purchasing our products, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect personal information through account registration, order checkout, customer support interactions, and website usage. This may include:

• Personal Information: Full name, email address, phone number, billing and shipping address.
• Order Information: Products purchased, order history, payment confirmation (excluding full card details).
• Account Details: Login credentials and preferences (if you create an account).
• Communication Records: Emails, messages, and customer service requests.
• Usage Data: IP address, browser type, device information, and website interaction data collected via cookies.

3. How We Use Your Information

Your information is used to:

• Process and fulfill orders.
• Communicate order updates, confirmations, and customer support responses.
• Improve our website, products, and user experience.
• Prevent fraud and unauthorized transactions.
• Comply with legal and regulatory requirements.

We do not sell, rent, or trade your personal information to third parties.

4. Data Sharing and Disclosure

Your data may be shared only with:

• Internal team members for order processing and customer support.
• Trusted third-party service providers such as payment processors, delivery partners, and website hosting services, strictly for operational purposes.
• Legal or regulatory authorities when required by law.

All third parties are required to handle your data securely and confidentially.

5. Data Security

Moore Designs uses industry-standard security measures to protect your information, including:

• Secure servers and encrypted connections (SSL).
• Restricted access to sensitive information.
• Routine system monitoring and updates.

While we take reasonable precautions, no online transmission or storage system is completely secure. You provide information at your own risk.

6. Data Retention

We retain your personal data only for as long as necessary to:

• Complete transactions and provide services.
• Meet legal, accounting, or regulatory obligations.
• Resolve disputes or enforce our policies.

You may request deletion of your data, subject to applicable legal requirements.

7. Your Rights

You have the right to:

• Request access to the personal data we hold about you.
• Correct inaccurate or outdated information.
• Request deletion of your personal data.
• Opt out of promotional or marketing communications.

To exercise any of these rights, contact us at info@mooredesigns.com.ng.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance functionality, analyze traffic, and improve performance. You may disable cookies through your browser settings, though this may affect site functionality.

9. Third-Party Links

Our website may contain links to third-party websites or social platforms. Moore Designs is not responsible for the privacy practices of these external sites. Please review their policies separately.

10. Children’s Privacy

Moore Designs does not knowingly collect personal information from individuals under the age of 16. If such data is identified, it will be promptly removed.

11. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date. Continued use of our website constitutes acceptance of the updated policy.

12. Contact Information

For questions, concerns, or data requests, please contact:

• Email: info@mooredesigns.com.ng

Moore Designs

By using our website or submitting your information, you consent to the practices outlined in this Privacy Policy.